This course has been created for people wishing to develop their communication skills with individuals, and in leadership & management - to communicate effectively with ease, to coach self and others, to manage and resolve conflict.

If you manage, coach, advise, create, plan, you will learn how to: -

            • Set outcomes for yourself and with others so they can be
               realised
            • Understand what drives our actions and trains of thought
            • Communicate in ways people enjoy
            • Use language accurately and elegantly so that people are more
               likely to understand what it is that you’d like to be understood
            • Learn how to invite people to want to do what you ask them to do.

If you manage others or yourself, assist people’s personal or creative development, or wish to enhance communications and relationships, this training will give you immediate and lasting insights and tools.